Categories: uncategorized
Date: 31 May 2007 10:15:39
Dear people,
Were you aware that 99.5% of pharmacists are functionally computer illiterate? Do you think think that it would be a good idea to write software that can be used by more than the enlightened 0.05%? I do.
I don't understand why, in 2007, I should have to spend an hour trying to work out the new software package at my mother's pharmacy (I was picking her up) when the problem seems to be that:
a) The June update files need to be run
b) When you attempt to download the files, the software insists that they are already downloaded
c) When you select "run updates", the MS-DOS prompt (for a Windows program) states that it is installing the July 2001 updates.
d) When the computer literate daughter eventually locates and extracts the Jun 2007 update files (this takes a while because this company seems unaware that the NHS ceased to exist long ago and has been the PBS/Medicare Australia for the last five years.
e) Trying to run the extracted files manually achieves SOMETHING, however the update log says that the file was corrupted.
f) Opening the dispensing software after this, the error message is different to the one before. But it still insists that the update has not been done AND the update files are present. There is no way to download the update files again.
For goodness sake, it's a Windows program on a computer with broadband, why on earth isn't there a button inside the program that says "do whatever you have to do to update my software for the new month"?