Air France Are Scum (Maybe!!)

Categories: uncategorized

Date: 20 June 2007 14:46:39

Today has been another exciting day in the world of moving heavy lumps around our globe.

When I left last night I had an engine booked to move with Air France to Dallas to arrive on Friday. The arrangements were made to collect the engine from the repair shop and into Air France's warehouse in London by 14:00hrs. Everything runs smoothly and the truck is at our London warehouose waiting for me to print off the paperwork.

Then Air France call and say that they will no longer move the engine for us. It seems that Air France Cargo in London had confirmed the booking yesterday but AF in Paris said no this morning. these things are not the easiest pieces of kit to move around as they can only move on the largest freighter aircraft - 747's and some MD11's. Therefore its not a simple matter of finding another flight that minute.

After 2 hours of searching we found an option with another carrier but could not get the engine into Dallas until Sunday morning. This still causes problems for our customer as the engine is for a major new US customer and they wanted it on Friday.

I don't think that I've ever encountered an airline doing this in quite this way before. Holding engines off flights after delivery? yes but never turning an engine away when its just about to be delivered. I suppose I should be thankful as certain airlines (such as the World's Favourite or one that has a connection with Mary) would have just taken delivery and then told us 2 days later that it had been off-loaded from the flight.