Date: 06 March 2009 10:53:15
Do you have any poodles?
Part of my work involves taking calls and managing the data for our part of an Australia wide service provider database. I speak to all sorts of people in all sorts of states who ask me for all sorts of things. I talk to people who think I'm Centrelink (unemployment and pensions) or the Comm*nwealth Bank (one of Australia's big four banks). Occasionally I’ll get a request for a service that stumps me.
This one left me unable to speak for a few seconds.
I picked up the phone and an older lady asked ‘do you have any poodles?’
I defy you to keep a straight face and not laugh as you attempt to deal with this query in a professional matter. The temptation to provide a mental health phone number was huge but, today, I resisted.
Another day I may not be so strong …