The therapeutic approach to customer service

Categories: humour, really

Date: 01 July 2010 21:42:50

Received in the post today from our friendly gas board:

"Dear Mrs Miffy,

Recently, we visited you to service or repair your central heating/boiler.

We would like to know how we left you feeling?"

Heavens above. I thought this was meant to be an annual service, not a counselling session. :)