Poor service

Categories: uncategorized

Date: 26 January 2004 23:40:56

Do you know, today I went into Nationwide to ask a question, hoping to talk to a personal banker type person. There was no such person available so I queued for a while, a couple of lads walked out as they were fed up with waiting, I waited and finally reached the front of the queue by which time there were about 6 people behind me, all queuing for this woman. As I could see four other people also behind the glass I was hoping one of them would be able to talk to me, but apparently not. I left for three reasons...

1) I did not want to hold up the people who were queuing
2) I did not want to talk about my personal finances in public
3) I figured the service was not good

Ah well, they lost my service, but I don't expect they care.