Car Insurance

Date: 29 July 2008 18:35:12

"Hello, I'm calling you because I have received my new quote for insurance and wanted to give you the opportunity to revise the quote before I buy my insurance elsewhere."

Seems simple enough.

Instead what I got was a load of condesending drivel explaining why I shouldn't use price comparison websites. I politely informed him that I wasn't stupid, I am perfectly capable of understanding insurance, and once again can you improve your quote. He continued to condesend, I was less polite at this stage.

Finally it turns out that no, they aren't going to improve my quote but would give me £30 of shopping vouchers. At some point someone decided "We'll charge them £150 more for insurance, but they won't notice if we give them £30 of vouchers". Hmm, I'll just go with the lower quote thanks.

I took great pleasure in cancelling my policy with them having secured the quote I wanted.