The Curse of the Lewisham Head-End

Categories: uncategorized

Date: 20 September 2006 17:38:44

Last night I enjoyed the exotic experience of sitting in my own front room drinking a cup of tea while watching my own telly and using my own computer online.

Wow. It finally all works.

Well, almost all - I still haven't managed to get Firefox to be able to logon here to update this wiblog! When I do I'll perhaps at last be able to get on and do all the things I was going to do here...

Of course I don't know if it will carry on working. My faith-level in the contiuing operation of human-designed systems is getting lower all the time. If you don't trust the floor you walk on, things get hairy.

And NTL seem to have inherited the Curse of the Lewisham Head-End from Cable and Wireless, who got it from the late unlamented Videotron. Maybe the Lewisham Bowling Alley (which is where their kit is) was built on top of an ancient burial ground full of Unmentionably Icky Dead Things that Walk in the Night.

This time round the isntallation worked, but NTL buggered up the billing.

I was nervous about using them because of The Curse (I rant and whinge about a previous brush with it at Incapable and Witless) so I didn't ordere broadband from them till they'd fied my phone line. Bloke came roudn when expected, waved his magic wand, anounced that my line was disconnected in the cabinebt at the street corner (why?), reconnected it, it worked. Fine. Except that while he was doing it he said that his paperwork had my phone number as X, when it is in fact Y. X being the number that my ex-wife took with her when she left the flat, something like seven years ago.

Anyway that was put straight and I orderd the broadband. They said they'd install it on the 11th September. Then they sent the details to my ex-wife at her new address. She hasn't lived in the same house as me for 12 years, and isn't an NTL customer any more. So she phoned them to say that she hadn't ordered broadband or cable and they never installed it. I had to call again and make a new order.

They installed that yesterday. She phoned me and said that she'd now recieved a direct debit form from NTL. So had I. Maybe they are trying to bill twice for the same service. And how do they even know her address?

So this is still posted from the office... I hope it will all still be working when I get back home!