Tech support

Categories: random

Tags: technical support

Date: 26 May 2008 21:20:00

Just over 5 hours ago my resident geek and computer support left to drive back down south, so in his absence I'm unashamedly asking for tech help here! I've posted this on the ship geeky thread too, but that thread's a bit scary (it reads like HD's blog!) so thought I'd try my luck here too.

I have just (at last) downloaded BBC iPlayer, and am trying now to download a couple of programmes so that I can watch them offline. However I keep getting a message that "Windows Media Player needs an update to allow iPlayer to download and play programmes" (it appears to be a security update that is required). When I click on the button to update I get an error message, telling me that the player security has not been updated. I can't see any settings for Windows Media Player (and I'm sure in iPlayer I've got it set up so that downloaded programmes are played on iPlayer as default, not any other media player). What am I doing wrong, and what can I do about it? Thanks for any help you can offer :)