Categories: uncategorized
Date: 05 June 2007 00:48:52
Read this for a poor excuse as to why my 'outbound' emails have been appearing in my 'sent' folder but not getting to their destinators! Can't say I'm impressed! Humble apologies for any of you who have not received mail recently because of this.
If I feel inspired I'll make forray into the sent folder and re-send any emails from a different address. For some of you this has already been done. You are priviledged :)
Anyhow, enjoy, and then do, please, peruse my mate Jon's site, roobottom.com for confirmation of the crapness of service we're encountering...
[begin copied message]
TISCALI
Email service update
A number of customers have reported that emails sent from their Tiscali email accounts have not been received.
We have identified that the issue was caused by spammers abusing our email service, and it has been our highest priority to resolve this. We believe that the service has been restored for the majority of our customers. Our engineers are continuing to carry out tests to ensure that the service is 100% restored.
If you have sent important emails in the last couple of weeks and are concerned that they may not have been received, we recommend you retrieve the relevant mails from your 'Sent Items' folder and re-send them (Tiscali webmail saves all the email you send automatically, as does other popular email software such as Outlook Express).
There have been no reported problems with incoming mail.
Please accept our sincere apologies for any inconvenience this may have caused you. We'll continue to monitor email performance closely to ensure there are no further problems.
Further communication and FAQs will follow later.
Kind regards,
The Tiscali Team
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